Back to 1!!!

minnaj

I opened the app just niw, and you have totally erased my years worth of games played, and I'm back to the beginning at number one. What the heck happened?

MinervaVonSmud

I had the same issue! I absolutely played yesterday and lost years from my streak!

Ayoarie

It has angered me also.. mine reset too.

rosmark

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2972625#Comment_2972625

The same has happened to me maybe with this happening to quite a lot of people I think this needs sorting by kings

MinervaVonSmud

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974894#Comment_2974894

Same here!! Phew!

rosmark

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974950#Comment_2974950

Same for me too

Yosca

Hello @minnaj

I’m sorry to read this. Please visit the thread below how to get your progress restored:

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

minnaj

Maybe I didn't make myself clear. When you first open the app you get the list of all the days that you played and the prize that you get. That's where I am back down to one. I have played every day consecutively for at least a year, and in fact, dropped a bundle yesterday buying gold bars. Now I'm back to not getting 30 minutes of free playing time.

MinervaVonSmud

I had the same issue! I absolutely played yesterday and lost years from my streak!

Ayoarie

It has angered me also.. mine reset too.

minnaj

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2972625#Comment_2972625

I'm sorry it happened to both of you also, but I'm relieved that it's not just me. Maybe since there are multiple cases of this King will take notice and do something about it

rosmark

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2972625#Comment_2972625

The same has happened to me maybe with this happening to quite a lot of people I think this needs sorting by kings

Debbie_Wills

Me too! Has King answered?

minnaj

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2973848#Comment_2973848

First they responded with an answer that had absolutely nothing to do with the question I asked. When I asked the question again I have only received silence.

minnaj

Thank you King! I opened the game today and found my game streak restored. It's nice to be heard.

MinervaVonSmud

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974894#Comment_2974894

Same here!! Phew!