Just started game - no daily bonus

patriciamanagh

Hi

is there still a daily bonus in this game? I downloaded on a new phone and I have started from level 1 again. I know I can’t expect a streak or my bonuses to be saved - but I don’t get any bonus when I log in. Has this feature been stopped?

mahjongger

https://community.king.com/en/candy-crush-soda-saga/discussion/436554/just-started-game-no-daily-bonus

I noticed this today, can't get any bonuses and I relied on the daily bonus to give me some help. Not getting any extra move bonuses at the end of a game either.

mahjongger

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2973905#Comment_2973905

Am I going to lose my place and have to start at day 1?

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/436554/just-started-game-no-daily-bonus

Welcome to Soda Community @patriciamanagh

You always start on day 1 when you install the game on a new device 🙂 As far as I know, Daily Bonus is still there.

If you still don't have a Daily Bonus after a few days, please check for game updates, clear cache (not data) and ensure a strong and stable internet connection.

*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

mahjongger

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2973926#Comment_2973926

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2973905#Comment_2973905

Finally got the daily bonus! Hopefully all is good with the daily bonus. Now if I could get a chance to watch videos for extra moves and bonuses all would be okay.

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/436554/just-started-game-no-daily-bonus

Old version daily bonus started at the beginning of the map. New version daily bonus will appear when you have played specific numbers of levels.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974156#Comment_2974156

Hello @michimune As far as I know there is no old and new version Daily Bonus 🤔 Maybe you mean the Daily Bonus with an extra timed booster after 4 hours to claim? That is a test version for some players (I have not yet seen it in my game)

patriciamanagh

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2973982#Comment_2973982

It still hasn’t shown up :/

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974908#Comment_2974908

That is strange @patriciamanagh which game version do you have? Also, what kind of device do you play the game on? Make and model please. ( For Android Settings- About Phone - (for example Model number GM-F695) For iPhone Settings -General -About - (for example Model number MRY42QL/A) ) 

patriciamanagh

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974943#Comment_2974943

Thank you for thinking about this for me.

I have an iPhone MU783ZD/A

I’m not sure how to find out the version of the game. I downloaded it from the App Store within the last week. I’ve deleted and redownloaded but the same thing happens. I’ve tried clearing the cache etc too.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2974985#Comment_2974985

Thanks @patriciamanagh When you open the App Store, search for Candy Crush Soda Saga, on the right you will see version history.