Urgent!!
Answers
-
Hello @sullay785529 and welcome to Soda community!
Ads feature might not be available at the moment which is normal since it's not guaranteed to be always present. Good news is you may receive it in the future. Please read here for more information.
Players are advised to make sure the game is always up to date to help it display all features available
Troubleshooting every now and then may help you keep your game in optimal conditions so it will be ready to receive new features when they're available:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Good Luck 😀
