Missing gold bars

feesa1816

hello. I redeemed 10 gold bars to extend a level after I didn’t succeed completing it but there was an error in game that resulted the app to crash and my gold bars were taken away without me having the extra moves. Can my gold bars be restored?

Pitty_Kitty

Hello @feesa1816 and welcome to Soda community!

Sorry to hear about this. Community forum can't handle compensations but you may ask King Player Support (customer service)

• How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and
  gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". To ensure a better service, please fill in the form by selecting "Purchase Issues or Questions" and the subtopic that applies to your case the most. Explain your problem and send.

Check out this guide for directions step by step: 👇️

How to contact Player Support from the game to report Purchase issues!