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Pavipk12499
Pavipk12499 Posts: 1 Newbie

Sound is not working

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  • GmQ54
    GmQ54 Posts: 27 Level 2
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    I’ve had that happen to me before, what works for me if I close out the app, and reopen it, sometimes that will work. If not, I double check to make sure nothing is muted. Hope this helps.

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,007 Soda Moderator
    edited April 1
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    Hello @Pavipk12499 and welcome to Soda community!

    Let us know if you still experience this issue after checking @GmQ54 's helpful suggestion.🙂

    Additionally try clearing cache of Soda app when Soda app is not running in the background

    • If you own Android mobile: open device Settings - Apps - Candy Crush Soda
      Saga - Storage - Clear Cache. Be careful not to click "clear data" which
      deletes your boosters
    • If you own Apple mobile: open Settings - Safari - Clear History and Website Data
    • If you own W10-W11 PC and play on Microsoft Soda App: open Settings - Apps - Installed Apps - find Soda app - click the ellipsis (...) - select App Recovery - confirmation window will pop up - click Clear Cache
    • If you own a Kindle fire: click here
    • Read infos on browsers and more here.

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