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why does the game always go back to level one on candy crush soda when you log in
thanks in advance
P
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Welcome to Soda Community @phurst72
Sorry to hear this. Please try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game, you may repeat this a few times. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if you need more help 🙂
Don't know
