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The game randomly shuts down on my android phone. I have uninstalled and reinstalled the app. Didn't help. What can I do to stop this from happening?
Please try the following:Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updatesMemory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly
Connection: Try to connect to a WiFi connection instead of using cellular data; the game needs strong and stable internet connection
Clear cache: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ๏ธ)
Motorola one 5g uw ace. Android version 12 phone is up to date
I am sorry to hear this @msbutterfly2225
What model Android phone do you play the game on? Settings- About Phone - (for example Model number SM-F695) Do you have the latest device update? Which Android version?
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
