Rewards pass

Janet_Williams

The rewards pass has been frozen like this since 2nd July and I can't collect anything

Yosca

Hi @Janet_Williams

Do you perhaps play on multiple devices? You can only redeem the rewards on the device where you completed the quests.

Janet_Williams

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3107432#Comment_3107432

Hi Yosca, no I only play on one device, but I think I have cured it,thanks to another player who suggested logging off and the. logging back in, which worked ,it cleared and refreshed, so much for not taking my own advice, this is what I would have said if trying to help someone else

michimune

I have some useful information in this thread, you can feel free to take a look:

https://community.king.com/en/candy-crush-soda-saga/discussion/451551/rewards-pass-new-version