Weekly contest

stefwong

I have collected 2 badges and in the running to collect the 3rd badge. Today I noticed that both my badges were gone. What happened?

Yosca

Welcome to Soda Community @stefwong

How strange that your badges have disappeared. Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. 

Let me know if the problem persists 🙂

stefwong

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3107811#Comment_3107811

Ok..I will try and update here once done..Thank you.

stefwong

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3107811#Comment_3107811

Hi, I have tried the above steps but nothing happened. I couldn't get back my missing 2 badges 😭

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3108339#Comment_3108339

Oh I am so sorry @stefwong You might contact Support. We have not received any information regarding issues with Weekly contest. You can contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)

stefwong

Thanks and I have submitted my complaints to the Support. Hopefully they can resolve the issues.

DanishWolf

https://community.king.com/en/candy-crush-soda-saga/discussion/458338/weekly-contest

It's sadly possible that your game has glitched and they're gone. I have tried this twice. Once earlier this year, and once last year.