Game keeps freezing and there seems to be no support. Where’s support?

propel9

Game keeps freezing and there seems to be no support. Where’s support?

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/464580/game-keeps-freezing-and-there-seems-to-be-no-support-where-s-support

Hi Welcome to the Sweet Soda Community

Try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

🍏 iOS: Settings > Safari > Clear History and Website Data

If don't work please mail player support area contact us mention your game I'd and fill problem details

Thank you for joining us, have a great day 😊

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/464580/game-keeps-freezing-and-there-seems-to-be-no-support-where-s-support

Hi there @propel9 I am sorry to hear this.

Please visit this Help Center article about the freezing: Technical & Connection issues Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic "why does my game freeze"

Hope this helps 🙂