candy crush soda

kstone388

Last week my candy crush soda will not completely download. It starts then stop abt halfway in. I have rebooted my pc and am using windows 11. Anyone having the same issue?

Thanks

Karen

Princess_Jessica

https://community.king.com/en/candy-crush-soda-saga/discussion/466045/candy-crush-soda

First you can try these steps if they don't help then go to second steps 😊

Sorry to hear you have this problem with an add. Please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If these steps do not help try to find info in the steps below 😍

First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented. 

1. Check for updates
2. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows.
3. Check for updates
4. Troubleshoot games.
   If you're having issues installing a game, see Troubleshoot game installations on Windows.
5. Repair or reset your apps.
   See Repair or Remove programs in Windows.
6. Open Microsoft Store

Please try these steps and get back to me if it doesn't help 🤗