I can't access my account in Soda crush

robertroby

I can't access my account in Soda crush saga, I changed my password. I log in via a web browser and still can't access it in the game.

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/466407/i-cant-access-my-account-in-soda-crush

Hi Welcome to the Soda Community

Try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

iOS: Settings > Safari > Clear History and Website Data

If don't work please allow try these steps

Disconnect the game from Facebook/King account (if connected).

- Delete Facebook App if you have it installed.

- Clear cache from your Safari

- Restart the device and try connecting the game back to Facebook/King account so your progress can sync

Thank you for joining us