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I can't access my account in Soda crush
Level 1
I can't access my account in Soda crush saga, I changed my password. I log in via a web browser and still can't access it in the game.
Answers
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Hi Welcome to the Soda Community
Try following steps
Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
iOS: Settings > Safari > Clear History and Website Data
If don't work please allow try these steps
Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync
Thank you for joining us
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