Lost levels

epage

Hi,

I had to change my phone, both Friends and Saga installed on my new phone came back with the level I was on and the gold bars I had won. Soda took me back to the beginning and I lost all my level progress and gold bars. I emailed support but received a generic reply which didn't answer my question - only that boosters are lost, I knew that would happen.

Can anyone help? I've got a cake to bake 😋

Screenshot_20240903_171526_Gmail.jpg

Princess_Jessica

https://community.king.com/en/candy-crush-soda-saga/discussion/466790/lost-levels

Did you make sure to log in with the same login information?

epage

Thanks, I thought all my games were linked to Facebook, soda was on my email. Thanks for the reply