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sanjade
sanjade Posts: 3

Level 1

I just want to say now Dirtbox ad is now also on my crap list. I get tired of my game freezing up with these ads.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 15,799

    Hi Welcome to the Sweet Soda Community

    Please following steps

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.

    Cache:

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)

    Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App.

    Restart: Sometimes, restarting the game can clear any temporary glitches. Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Connection: If possible, try switching the connection between mobile data and a Wi-Fi connection. In case you have a stable Wi-Fi, please prefer it and turn off your mobile data

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