I am on level 12124 and I passed it twice but my game won’t move on to next level

Carol50

I am on level 12124 and I passed it twice but my game won’t move on to next level

Yosca

Welcome to Soda Community @Carol50

Sorry to hear this! If you can’t move on to the next level, it means King’s servers didn’t recognize you completed a level.

There is a Help Center article for more info: I passed a level, why didn't it move me forward

Let me know if you need more help 🙂

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/467140/i-am-on-level-12124-and-i-passed-it-twice-but-my-game-won-t-move-on-to-next-level

Hi Welcome to the Sweet Soda Community

Please Check latest version of your game and device software update .

Try following steps

Clear cache of your game

Try to free atleast 2 gb free device storage

Logout device and switch off atleast 2 mins and login

If don't work please mail player support area contact us , mention your game I'd and problem details