My Rescue buddies is not working

Carter3003

My Rescue buddies is not working. How do I sign

King3107

https://community.king.com/en/candy-crush-soda-saga/discussion/468131/my-rescue-buddies-is-not-working

Hello @Carter3003 sorry to hear about it. I think its happened due to glitches or software issues. However please wait for sometimes and try again if you will face the same issue then get in touch with Help Center team to get a better assistant. Thanks

Yosca

Welcome to Soda Community @Carter3003

I am sorry about that. Are you playing new levels and the number of stars are not added in RB? If yes, please try the general steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Let me know if you need more help.