Can you fix my bug? Its with billing

Terataki

Howzit? I am having trouble with purchasing some credits on Candy Soda Crush saga. I suspect the old credit card attached to my account has expired & that's why it wont work. I want to replace the old card with a new number however, every time I try to click on anything regarding buying credits, I get this damned pop-up! "We detect a connection issue. Please try again later." I am unable, due to the pop-up; to correct the credit card on my account so I can buy credits. The pop-up is blocking me at every turn, can you help please?

Thank you!

Joni

King3107

https://community.king.com/en/candy-crush-soda-saga/discussion/468237/can-you-fix-my-bug-its-with-billing

Hello @Terataki sorry to hear about it and thanks to letting us know. Please report it to Help Center and someone will look into it and get back to you as soon as they can. Thanks

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/468237/can-you-fix-my-bug-its-with-billing

Hi @Terataki welcome to Soda Community

You can change your payment info 🤗 Please visit our Help Center article: My Purchases

Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic: “How do I change my payment information”

Let me know if you need more help 🙂

DanishWolf

https://community.king.com/en/candy-crush-soda-saga/discussion/468237/can-you-fix-my-bug-its-with-billing

Go to your Google account, or whatever you use on your device to connect to pay for game purchases. It's in those settings that you have to update your credit card info. After that it will work again. It's not here within the games you change it. I had to update my info back in July, so I know.