Booster gesperrt

ankenator

Hallo warum sind bei mir bei Level 7991 alle Booster gesperrt. Und bei Neustart des Spiels fehlten 10 Gold. Meine ID 2027789386

Ich finde das Spiel entwickelt sich immer mehr zum Negativen. Soda Rennen nur noch 2 Tage, täglicher Bonus nur noch 1x . Es macht keinen Spass mehr.

Yosca

Hello @ankenator

I am sorry to hear this. I will forward your feedback, thank you for that.

My level 7991 looks like the same:

It means the use of pre-game boosters is intentionally prohibited in that level.

The reason why is that a new feature is being introduced in this level (new game mode, new blocker etc) and game developers want you to get to know this new feature on your own, without starting out with boosters.

This also means the level is very easy to pass by design. It's supposed to be a tutorial level and not a challenge as usual.

Once the trial period ends, the following levels will resume their normal outlook and difficulty and you'll find all your boosters again. You'll be able to select them ahead like you normally would 🤗

About missing your gold, please try to force close the game, restart your device and log back in. If the gold is still missing, please contact King Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

Yosca

Hello @ankenator

I am sorry to hear this. I will forward your feedback, thank you for that.

My level 7991 looks like the same:

It means the use of pre-game boosters is intentionally prohibited in that level.

The reason why is that a new feature is being introduced in this level (new game mode, new blocker etc) and game developers want you to get to know this new feature on your own, without starting out with boosters.

This also means the level is very easy to pass by design. It's supposed to be a tutorial level and not a challenge as usual.

Once the trial period ends, the following levels will resume their normal outlook and difficulty and you'll find all your boosters again. You'll be able to select them ahead like you normally would 🤗

About missing your gold, please try to force close the game, restart your device and log back in. If the gold is still missing, please contact King Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"