Problem with Rocket Rush

Patangela1

None of the striped candy that I obtain and use is being recorded when I play Rocket Rush. I would get and use over a hundred striped candies but when the rush is over, I am listed at 0, why is this happening?

DanishWolf

https://community.king.com/en/candy-crush-soda-saga/discussion/470078/problem-with-rocket-rush

Did you complete the level?

The new version only count striped candy from levels you complete, not from failed attempts to get the level.

Patangela1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3165210#Comment_3165210

Yes I completed the levels and after each level I go to check and see if I got the amount of striped candy I should have, and it was still zero. It is still happening. I upgraded the candy crush game, I turned the device off and back on and still happening 😔

michimune

Hello @Patangela1

If you have completed a new level or Bake a Cake level, the amount of stripped candies you used do not register in the leaderboard, it only shows in the stripped candies counter while you are playing, it may be a time error. Your device time has a difference with the server time.

There has a auto setting of time function in the setup menu of your device. You can use this function to align with the server time.

Hope this information can help you.

Patangela1

Thanks, will try it

Patangela1

Thanks michimune, tried your advice and it worked