New iPad Connection to Facebook

chacko

I got a new iPad and I can’t connect Candy Crush to Facebook. I’m over level 15000. I don’t want to lose my progress.
iPad 10, latest iPadOS. Help!

Yosca

I am sorry to hear this @chacko

Do you have this problem with Candy Crush Saga or Candy Crush Soda Saga?

chacko

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3167964#Comment_3167964

It’s with Candy Crush Soda Saga.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3168012#Comment_3168012

Please visit the Help Center article how to move your progress: New phone or tablet

If you still can’t recover your progress, please scroll down this page and “contact us” King Support can manually restore your progress. Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID, and mention what level you were on.

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)