New iPad Connection to Facebook

I am sorry to hear this @chacko

Do you have this problem with Candy Crush Saga or Candy Crush Soda Saga?

Please visit the Help Center article how to move your progress: New phone or tablet

If you still can’t recover your progress, please scroll down this page and “contact us” King Support can manually restore your progress. Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID, and mention what level you were on.

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)