Candy Crush Soda Saga

linkinannie

Hi

I won on the podium 3 times in a row, but never received the prizes! It popped up saying congrats but never got the prize

Yosca

Hello @linkinannie

Sorry to hear that! If you haven’t received prizes, you need to contact King Player Support 🙂

Scroll down this page and click ➡️ https://soporto.king.com/contact select the correct game, topic “events or features issues” subtopic “I didn’t receive my rewards”. Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID.

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)

Yosca

Hello @linkinannie

Sorry to hear that! If you haven’t received prizes, you need to contact King Player Support 🙂

Scroll down this page and click ➡️ https://soporto.king.com/contact select the correct game, topic “events or features issues” subtopic “I didn’t receive my rewards”. Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID.

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)