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isaacvidic
isaacvidic Posts: 1

Level 1

edited October 24 in Support

I lost all my daily rewards ( it’s not show up again) how do I get it back, please any help

Answers

  • LoFiGummy
    LoFiGummy Posts: 2,189

    Hey there! Apologies for the delayed response (we have the support questions usually in the "Support" section).

    Is the problem still happening for you? If it is, please try the following troubleshooting steps:

    • Restart: Force close apps and restart your device.
    • Updates: Check that you have the latest game and device updates.
    • Memory: Keep at least 2GB of free storage for smooth gameplay.
    • Connection: Use WiFi instead of cellular data.
    • Clear Cache:
      • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
      • 🍏 iOS: Settings > Safari > Clear History and Website Data

    Otherwise, if the problem persists - please let us know the following details:

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