Joining teams

danney456 · November 2024

something went wrong and I lost my team and can't join a new team for some reason

Yosca · November 2024

I am sorry to hear that @danney456 please try these steps:

Updates: Make sure you have the latest game and device updates

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Answers