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Answers
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Hi there, sorry to hear that! Try the following;
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
If it doesn't help, could you send us the following:
- 📲 Device and OS version
- 🆔 Your Player ID
- 🕹️ Game Version
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