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Question

tomstaitu
tomstaitu Posts: 2

Level 1

I found that my megaball reset after I quit the game?

Comments

  • Yosca
    Yosca Posts: 17,876

    Hello @tomstaitu

    It shouldn't be that way. You will lose the mega CB if you don't pass a level the first time.

    To prevent this next time, you could try the following:

    • check for game and device updates
    • check if you have at least 2GB free memory
    • clear cache - in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️) - in iOS: go to settings - tap on Safari - tap on Clear history and website data

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