Premios
jhonlawtneer
Posts: 1
Level 1
in Support
Meus prêmios foram entregues mas desapareceram
1
Answers
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Hi there and welcome to the forum!
Could you specify a bit more what type of prizes you're talking about? Did you gain boosters? If they have a time limit the timer will start counting as you get the boosters.
If not, then please try the following steps:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
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