Connection problems
Kushman616
Posts: 1
Level 1
in Support
Having trouble connecting the game to internet. Is there something going on with game? Did latest update. Didn't help
1
Answers
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Hi there and welcome! First try these steps:
- Restart: Force close apps and restart your device.
- Memory: Keep at least 2GB of free storage for smooth gameplay.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
If it doesn't help, are you getting any error messages or could you show us a screenshot of the problem so we can take a further look?
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