Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
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Ideas
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Shop Contacting

MelloYello11310

this is an ongoing issue that every couple of weeks the shop is unavailable and the only thing that works is deleting and reinstalling the app but then I completely lose my progress in the daily bonus and have to start again from day 1. Any ideas? I’ve done all the clearing cache, logging out and back in and still nothing.

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Hello @MelloYello11310

I am sorry to hear that you had to reinstall the game. If you see "shop not available" please check the following:

do you have the latest game version (check apps)
do you have a strong and stable internet connection
do you have at least 2GB free memory storage to
restart your device

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Accepted answers

All comments

Hello @MelloYello11310

I am sorry to hear that you had to reinstall the game. If you see "shop not available" please check the following:

do you have the latest game version (check apps)
do you have a strong and stable internet connection
do you have at least 2GB free memory storage to
restart your device

Why do the rewards go automatically onto each game now?
Whenever I get rewards they automatically go onto the next game and get used very quickly. I do not want to use them all the time or all together. This seems to be a recent change. If I've paid for rewards and play 5 games they have gone straight away!
connection lost
has no one got any idea about why my connection is lost cannot play the game without my connection feel like giving up .help help help ;
boosters
why is my bubblegum troll giving me promblems
Island stars
how to use stars to increase island
⚙️ Issue: Profile Pictures Changing
Dear Players, Our team's aware of a current issue where your profile pictures will change on their own, and you're unable to revert them. Apologies for the troubles this may have caused. We're currently investigating the situation and will try to fix it as soon as possible. In the meantime, we ask and thank you for your…

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…