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Help buy stuff from store

lavanzacollins
lavanzacollins Posts: 1

Level 1

Why can't I but from the store it's been saying connecting for several days now

Answers

  • Yosca
    Yosca Posts: 17,863

    Welcome to Soda Community @lavanzacollins

    Do you have the latest game version and a strong and stable internet connection? Please try the following steps:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    ————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Memory: King recommends at least 2GB free memory storage to run the game smoothly 

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