Why is the store unavailable?
Level 1
Why is the store unavailable? My iPad is updated, I’ve cleared the page and restarted it. Any suggestions?
Best Answer
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Hi there, are you getting any type of error messages? Please try these steps to make sure that everything is all right with the game:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
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Answers
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Hi there, are you getting any type of error messages? Please try these steps to make sure that everything is all right with the game:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
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Hi there, is the problem still remaining for you? It would be great if you could let us know if there are any error messages or something that the game is telling you!
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I have a problem with store unavailable, I'm trying to use gold bars to continue my streak and it won't connect to store, please help
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I'm having that same problem.....it's like they don't want you to continue your streak!😔🙄
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Store unavailable....can someone help please?
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These steps did not resolve the issue. Any suggestions?
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Hey there,
@summerrose @Booski21 @lubyjamz @21kdiamond
Does the problem persist for you in terms of the store?
If you continue to have this problem, please make sure to follow the steps above, but if they don't help - it would be great to know the following:
- What country you play from
- What your Player ID is
- What game device you play on (iOS, Android, Windows)
- What version of the game you have
Thank you for your understanding 🙏
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