Why is the store unavailable?
LouinLiberty
Posts: 1
Level 1
Why is the store unavailable? My iPad is updated, I’ve cleared the page and restarted it. Any suggestions?
1
Best Answer
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Hi there, are you getting any type of error messages? Please try these steps to make sure that everything is all right with the game:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
1
Answers
-
Hi there, are you getting any type of error messages? Please try these steps to make sure that everything is all right with the game:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
1 -
Hi there, is the problem still remaining for you? It would be great if you could let us know if there are any error messages or something that the game is telling you!
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