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Hi there! For the week, my ads won't play. The screen is just black. This is frustrating. I've clean cache cookies, made sure the app is updated, and closed the app and reopened it. The problem still exists. Can you please help me?
Hi @Godsgirl1
Sorry to hear this! When viewing the ads, make sure that you don't close the ad before it ends as it may cause problems like freeze, black screen, etc.
Also check if your Internet connectivity is stable and ensure you have at least 2GB free memory storage.
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
