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yes

ronygee
ronygee Posts: 1

Level 1
in Support

I have a problem with connectivity of the internet on my game

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 16,482
    https://community.king.com/en/candy-crush-soda-saga/discussion/479857/yes

    Hi Welcome to the Soda Community

    Please try following steps

    Restart: Force close apps and restart your device.

    Updates: Check that you have the latest game and device updates.

    Memory: Keep at least 2GB of free storage for smooth gameplay.

    Connection: Try different connection wifi or mobile data . Logout and login back into your play/ Apl store account.

    Clear Cache:

    Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

    iOS: Settings > Safari > Clear History and Website Data

    Thank you for joining us 😊

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