Purchasing

BigSreven

for some reason it won't allow me to connect, not allowing me to make purchases

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/479877/purchasing

Hi Welcome to the Sweet Soda Community

Please try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB of free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

iOS: Settings > Safari > Clear History and Website Data

Hope it works, Thank You for joining us 😊