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I tried buying extra lives, with the credits available, I had 1 bear left , I made sure I was online , even minimized my window, but nothing worked,I took screen shots
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I appreciate the confirmation, do you mean that you play through a laptop/computer? If so please make sure to follow the steps from here
Alternatively, please try using the Windows app version of the game and check if the error persists. Thanks!
I play through Facebook, it kept not working
Hi @JAK0369 , I am sorry to hear you had torubles when trying to purchase to keep on playing. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to try to improve this situation?
If you continue to have the problem after these steps, please let me know!
