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I have already completed level 2077!

MindyReece
MindyReece Posts: 2

Level 1

I bought extra coins to complete this level! Now I’m back here?? What is going on?? I HAD to buy gold to beat it, and should not have to do that again. When I bought the extra gold to continue the level, it gave me 300 extra moves. It’s now showing those 300 extra moves if I were to use 10 gold coins to continue again. This is crazy. Please help. My game saves to my phone when I quit playing.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 16,268

    Hi Welcome to the Sweet Soda Community

    Please try following steps

    Restart: Force close apps and restart your device.

    Updates: Check that you have the latest game and device updates.

    Memory: Keep at least 2GB of free storage for smooth gameplay.

    Connection: Use WiFi instead of cellular data.

    Clear Cache:

    Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

    iOS: Settings > Safari > Clear History and Website Data

    If don't work following steps please mention your game I'd device name OS version game version

    Thank You

  • MindyReece
    MindyReece Posts: 2

    Level 1

    I completed those steps and I’m still back on level 2077! This is crazy. So I spent money for nothing. 😏 I’m thinking about just deleting the app. I have plenty of memory, and use Wi-fi when I play. I’m on an iPhone 14 Pro.

  • simplyP
    simplyP Posts: 12,366

    Look like you have to replay the level 😓 Sorry.

    Somehow the game didn’t record your win. Glitch in the app or you closed the app too early. Who knows?
    If you want to pursue the issue, I recommend you to contact players support from your game app about it. They might give you gold bars 🤞🤞🤞

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