Candy soda

rapshah91

my old phone have lot many levels cleared in cady soda game. Login to new phone it starts ftom level 1. Why?

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/484314/candy-soda

Hi Welcome to the Soda Community

Did you login old I'd to new phone?

Please check this page here

Please try following steps

Please check your latest version of your game and device software update

Restart device, try to free atleast 2 gb device storage, clear cache of your game

If don't work following steps please mail player support area contact us mention your game I'd and subtopic lost progress below the link

https://soporto.king.com/contact

Thank you for joining us have a nice day 😊