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Rewards

tinalucas
tinalucas Posts: 2

Level 1

I did not receive my rewards for reaching the legendary twice. I paid to get to those levels.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 17,409

    Hi Welcome to the Sweet Soda Community

    If you reached Legendary twice in Candy Crush Soda Saga and did not receive your corresponding rewards, especially if you paid to reach those levels, you should contact King's customer support immediately to report the issue and request a review of your account.

    Here are a few reasons why you might not be seeing your rewards:

    Technical Glitch:

    Sometimes, a technical glitch can prevent the system from properly registering your progress and awarding the rewards.

    Account Syncing Issue:

    If you play on multiple devices, ensure your game is properly synced across all platforms to avoid discrepancies in your progress.

    Payment Processing Error:

    If you paid to reach Legendary, there might be a processing error with your purchase that needs to be investigated by the support team.

    Please mail player support area mention your game I'd and subtopic purchase and gold bars here

    Thank you

  • tinalucas
    tinalucas Posts: 2

    Level 1

    No! I spend too much money on this game. I'm not going through t he hassle of forwarding my payment for purchase. I am dissatisfied with the lack of correcting the glitch in the game on !ings part.

Hey! Would you like to give us your opinion?