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Internet

Bonsai001
Bonsai001 Posts: 1

Level 1

Mein CandyCrush verbindet sich nicht mit dem Internet. Ist aber aktiv, alle andere Anwendungen sind aktiv und funktionieren übers Netz.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 17,382

    Hi Welcome to the Sweet Soda Community

    Sorry for hear this, did you check latest version of your game and device software update?

    Please try following steps

    Restart: Force close apps and restart your device.

    Updates: Check that you have the latest game and device updates.

    Memory: Keep at least 2GB of free storage for smooth gameplay.

    Connection: Use WiFi instead of cellular data.

    Clear Cache:

    Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

    iOS: Settings > Safari > Clear History and Website Data

    Hope it works

    Thank you for joining us

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