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Store is down - all day today

PS07003
PS07003 Posts: 1

Level 1

I’m trying to buy coins to continue my streak (missed a day), but the store keeps saying contacting and not available.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 17,347

    Hi Welcome to the Sweet Soda Community

    When you can't make a purchase, that can have several causes. Sometimes it can be related to an unstable internet connection, or your app/play store , bank may have a malfunction.

    We recommend to do the troubleshooting, to make sure you are connected to the servers. Provided you saved your progress with a King or FB account, log out of the game - clear the cache , not data that will delete your boosters - Switch off your device for at least 2 minute - restart your device - check for game and device updates- log back into the game. Clear cache of your App/Play Store,Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Hope this works

    Thank You

  • LoFiGummy
    LoFiGummy Posts: 2,668

    Hey there, if you were playing on iOS there was an issue this weekend that should be fixed now. If you still have the problem I suggest restarting the device or let us know here if it's still there

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