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I just made a 5.00 purchase Did Not Receive My GOLD.…Why...and made lose my level with rewards IF I DO NOT RECEIVE IT AS WELL AS MY LEVE AND REWARDS...I WILL POST IT ALL OVER FACEBOOK AND I WILL GET A LAWYER.
Hi @Ladyg25 and @Lonzo09
Welcome to the Soda Community
Sorry for hear from you,
Please try following steps
What you can do is log out of your game, restart your device and log in to the game. If the gold bars still have not arrived, please contact Player Support area mention your game I'd and subtopic purchase and gold bars, also mention your purchase receipt here
Unfortunately we cannot handle purchase issues in the Community, due to personal information.
If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
Open the game app - tap on the blue gear
Tap on the ? mark,Tap on Purchases and Gold Bars
Choose and tap on a topic that is closest to your question/issue
Scroll down to the bottom and tap "Contact Us"
Thank you
I just bought a package for 5.99 to get 30 gold and some boosters. I got the boosters but it didn't give me but 17 gold. This is the second time that I've been messed up buying packages. I need help from Candy crush
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I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
Comprei moedas e não recebi , preciso de ajuda
candy crush should please provide features whereby friends can send direct messages to each other’s
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