Any advice on getting on game?

Kathy_Westfall · March 1

I keep getting an error for two days and can't get on game. I've tried refreshing game and tried restarting computer. Any ideas?

Palash_Sarma · March 1

Hi Welcome to the Sweet Soda Community

Did you check latest version of your game and device software update?

Please try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB of free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

iOS: Settings > Safari > Clear History and Website Data

If don't work following steps please mention your game I'd, device name,OS version, game version

Thank you

Answers