Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Got a feature idea? Share your thoughts to help make Soda even better!
En mi cuenta no carga la dinámica de las decibolaa del murciélago por lo que no puedo conseguir Esos regalos
Sign in or register to leave a comment and join the conversation.
Hi Welcome to the Sweet Soda Community
If you can't get a reward from Batula in Candy Crush Soda, it likely means you haven't completed the necessary steps in his "Treasure Hunt" event, which involves reaching a specific level with a "Wonderball" within a time limit to claim the reward; make sure you're playing the right level and reaching the Wonderball before time runs out to receive the prize.
As you collect a certain number of Wonderballs, you progress to a new tier with better rewards.
Make sure you're actively participating in the Treasure Hunt event and haven't missed any steps.
If you don't reach the designated level with the Wonderball before the time limit, you won't get the reward.
You might need to collect a certain amount of Wonderballs to unlock the next reward tier
In rare cases, a technical issue might be preventing you from receiving the reward; try restarting the game or checking for updates.
If you believe there's a bug preventing you from collecting the reward, reach out to Candy Crush Soda's customer support here mention your game I'd and problem details above the link
Thank you for joining us