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My rewards are not showing up?

Posts: 2

Level 1

Why aren't my rewards showing up?

Answers

  • Posts: 18,926

    Hi Welcome to the soda community

    your Candy Crush Soda rewards aren't showing up, ensure you've completed the required tasks or levels to earn them, and that the game is properly connected to your account. If issues persist, contact King Support for assistance
    Check Completion Status:
    Make sure you've fully completed the level or event that promised the reward.
    Some rewards, like those from a Deluxe Pass, are earned gradually as you progress in the game, not immediately upon purchase.
    Ensure your game is linked to your account (Facebook, King, etc.) to save your progress and rewards.
    Sometimes, a simple restart can resolve minor glitches that prevent rewards from appearing.
    A stable internet connection is crucial for syncing your game progress and receiving rewards.

    Please check your latest version of your game and device software update

    Hope it helps.

    Thank you

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