So many issues

Noey30

I will list them as they have occurred. I cannot connect to my Facebook anymore, I have to reconnect every time I play and now it doesn’t link me up. The coloured candy rocket game does not count the candies I get, I just stay on zero, rubbish! And, there is still the issue with not being able to play the cake while my teammates play. What is going on? Is there a mass problem with the game? Something has gone terribly wrong. 11 years and I may have to call it….

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/490659/so-many-issues

Hey there @Noey30 and thanks for reaching out, let's take a look at the issues individually:

1. Losting connection to Facebook: Are you perhaps playing on iOS or an Apple Device? If so, please check that you have app-tracking turned on in your settings, if this is turned on it will unfortunately disconnect the account as you mention due to a security update from Apple and Facebook.
2. Rocket Rush not counting candies: Are you perhaps talking about the event where you're using Colorbombs for a race? It would be great to get a bit more details here to understand it, and if possible if you can also let us know your Player ID.
3. Bake-A-Cake not active when my teammates are playing: For this one, it can simply be that the event is not active for you while it is for your teammates. The events and activities are rotated between players, and for Bake-A-Cake it might say "Coming Soon…" when it's not active for you. In any case, if you can send the Player ID it's also something we can look at.

For the app-tracking and iOS related topic, you can read more on the link below:

I got a notification about allowing tracking in my game – what does it mean and what do I need to do? – King General

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/490659/so-many-issues

Hey there @Noey30 and thanks for reaching out, let's take a look at the issues individually:

1. Losting connection to Facebook: Are you perhaps playing on iOS or an Apple Device? If so, please check that you have app-tracking turned on in your settings, if this is turned on it will unfortunately disconnect the account as you mention due to a security update from Apple and Facebook.
2. Rocket Rush not counting candies: Are you perhaps talking about the event where you're using Colorbombs for a race? It would be great to get a bit more details here to understand it, and if possible if you can also let us know your Player ID.
3. Bake-A-Cake not active when my teammates are playing: For this one, it can simply be that the event is not active for you while it is for your teammates. The events and activities are rotated between players, and for Bake-A-Cake it might say "Coming Soon…" when it's not active for you. In any case, if you can send the Player ID it's also something we can look at.

For the app-tracking and iOS related topic, you can read more on the link below:

I got a notification about allowing tracking in my game – what does it mean and what do I need to do? – King General