Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Got a feature idea? Share your thoughts to help make Soda even better!
O dinheiro já saiu da conta
Sign in or register to leave a comment and join the conversation.
Estou na mesma situação, paguei um pacote e não recebi o crédito no jogo.
Hi Welcome to Soda Community
you purchased an item in Candy Crush Soda Saga but didn't receive the rewards, try restarting the game and checking your order history in the game or store. If the problem persists, contact King Customer Support for assistance.
Restart the Game:
A simple restart can often resolve temporary glitches that prevent the rewards from being delivered.
Check Order History:
Ensure that your purchase was successfully completed and that the transaction appears in your order history.
Wait for a Short Time:
Sometimes, there can be a short delay in receiving the rewards, so allow some time for the transaction to process.
Contact King Customer Support:
If you've checked the above and still haven't received the rewards, contact King Customer Support for assistance. They can investigate the issue further and potentially resolve it for you.
Check your App Store or Play Store:
Make sure that the app is up to date.
You can also mail player support area mention your game id and subtopic purchase and gold bars here
Thank you