Why im I on level 1 while I left on level 400+ . Kindly restore back my levels or else im no longer

loretta77

kindly restore back my game and levels before I uninstall it and not recommend it for other users

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/493365/why-im-i-on-level-1-while-i-left-on-level-400-kindly-restore-back-my-levels-or-else-im-no-longer

Hi Welcome to Soda Community

If you've lost your progress in Candy Crush Soda Saga and are now at level 1 instead of 400+, it's likely due to a few reasons, including a failed backup, a new device, or a possible glitch. To restore your levels, you'll need to contact King's customer support, providing them with details about your account and the issue.

If you didn't properly back up your game progress to a cloud service or linked it to a social media account (like Facebook), uninstalling and reinstalling the app can result in a reset to the default level

If you're playing on a new device or a different account, your progress won't transfer unless you linked your game to a cloud service or social media account previously

Sometimes, game glitches or technical issues can cause data loss or corruption, leading to a reset to the initial level.

You may have accidentally linked your account to a different Facebook account or a new King account, causing your progress to be associated with the new account instead of your original one.

How to Restore Your Levels:

The most effective way to restore your levels is to contact King's customer support directly.

Find their support page: Search for "King Customer Support" or "Candy Crush Soda Saga Support" online and find their official website or help center. Here

Explain your situation: Clearly explain that you've lost your progress, were at level 400+, and are now at level 1.

Provide details: Include any relevant information, such as:

Your in-game username or ID.

The device you were playing on.

Whether you had linked your account to Facebook or any other platform.

When you last played the game and reached level 400+.

If you have any screenshots or other evidence that you were at a higher level, include them in your support request.

It may take some time for King's support team to respond and resolve the issue, so be patient and follow up if necessary.

Thank you

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/493365/why-im-i-on-level-1-while-i-left-on-level-400-kindly-restore-back-my-levels-or-else-im-no-longer

Hi Welcome to Soda Community

If you've lost your progress in Candy Crush Soda Saga and are now at level 1 instead of 400+, it's likely due to a few reasons, including a failed backup, a new device, or a possible glitch. To restore your levels, you'll need to contact King's customer support, providing them with details about your account and the issue.

If you didn't properly back up your game progress to a cloud service or linked it to a social media account (like Facebook), uninstalling and reinstalling the app can result in a reset to the default level

If you're playing on a new device or a different account, your progress won't transfer unless you linked your game to a cloud service or social media account previously

Sometimes, game glitches or technical issues can cause data loss or corruption, leading to a reset to the initial level.

You may have accidentally linked your account to a different Facebook account or a new King account, causing your progress to be associated with the new account instead of your original one.

How to Restore Your Levels:

The most effective way to restore your levels is to contact King's customer support directly.

Find their support page: Search for "King Customer Support" or "Candy Crush Soda Saga Support" online and find their official website or help center. Here

Explain your situation: Clearly explain that you've lost your progress, were at level 400+, and are now at level 1.

Provide details: Include any relevant information, such as:

Your in-game username or ID.

The device you were playing on.

Whether you had linked your account to Facebook or any other platform.

When you last played the game and reached level 400+.

If you have any screenshots or other evidence that you were at a higher level, include them in your support request.

It may take some time for King's support team to respond and resolve the issue, so be patient and follow up if necessary.

Thank you