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I was charged 10 gold bars and didn’t receive extra turns
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Hi Welcome to Soda Community
If you were charged 10 gold bars in Candy Crush Soda Saga but didn't receive the extra turns, it's a common issue. You can try restarting the game and checking your order history to see if the purchase is pending or needs to be authorized. If it still shows as a completed purchase, you can contact in-game support or reach out to the game developers for assistance, as they can check your account for discrepancies.
Go to your Google Play or Apple App Store purchase history.
Look for a pending or cancelled purchase related to the 10 gold bars.
If found, cancel or authorize the transaction, then restart your game.
If you've checked your purchase history and still have the issue, reach out to Candy Crush support directly.
You can usually find their support channels within the game or on their official website.
Provide them with details about the purchase, the game, and the problem.
It's possible there's an in-game bug affecting the purchase of extra turns.
Candy Crush soda saga support can investigate this issue and provide solutions or refunds.
Make sure you are logged into the correct account on the game.
Ensure your device's date and time are accurate.
Try restarting your device.
You can also mail here mentioned your game ID, purchase receipt, problem details, subtopic purchase and gold bars here
Hope it helps
Thank you
