Disappeared hold bars

calgarywino

I decided to spend 10 gold bars to buy moves but the screen closed and booted me out. I had to start another session, I lost progress and my 10 bars disappeared.

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/497076/disappeared-hold-bars

Hey there, sorry to hear that - sounds like the game crashed. To make sure nothing is wrong with the game I suggest following these steps:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

For the lost Gold Bars, you should be able to reach out to support to get these reinstated:

https://soporto.king.com/contact