Why is it, when you have 250 to 350 days in, the store is unavailable long enough to lose your strea

ccwilliams2000

Level up

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/498335/why-is-it-when-you-have-250-to-350-days-in-the-store-is-unavailable-long-enough-to-lose-your-strea

Hey there, it shouldn't be a problem with the feature - but it sounds like it could be a problem with the connection, please follow these steps to see if it helps.

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

If it doesn't help, could you perhaps share an image of how it looks like for you in the game?